LogoSpacer
     
   Home
Spacer
Magic Parrot Plays

Spacer
  Order Status
  Profile
  Contact Us
  Terms & Conditions

 


Terms and Conditions

MAGIC PARROT PRODUCTIONS UK Thank you for your interest in our musical plays and other resources. Please be aware of these conditions before purchase. 1) REFUNDS POLICY: Refunds can be given for faulty/missing/erroneous items if you advise us within 48 hours (or 2 working days) of receiving the goods. (Email address :[email protected]) Due to illegal copying, our plays and music are not normally sent on free approval. You can check their suitability before purchase. Music samples and script samples are available on our main website http://www.magicparrot.com If you are still not quite sure about suitability, please email or telephone for a personal reply. Items are sent in good faith. If you decide to return them, a perusal charge is usually payable. This charge covers our distribution costs and the costs of raw materials- we only send out brand new scripts and CD's. If we agree to accept the return of a package on the basis of non-suitability you will be liable for: a) The original shipping cost. b) The cost of returning the package to us. c) A cancellation/perusal charge of £10.00 per item 2) Orders are normally despatched within 48 hours by first class mail or airmail. Please allow normal delivery times. 3) Queries and complaints by email please to: [email protected] (Link at the foot of this page) 4) Faulty, erroneous or missing items should be advised by email within 48 hours or receiving the package. You will receive a prompt personal reply. 5) Rehearsals of a script should not normally take place until payment has been arranged. 6) Despatch of your order will be confirmed by email only if we know your email address. 7) Email addresses may be kept on file but never divulged to anyone else. 8) a) All printed materials are photocopiable by a single user only. Scripts and lyrics may be amended to suit your pupils, but all amended materials remain the copyright of Magic Parrot Productions UK No printed or recorded materials may be lent, hired, sold or otherwise distributed without our consent. 8 b) You may make 2 backup CD's or tapes as a precaution against failure of a CD during a performance. We assume no liability for a CD which fails during use. 9) A free 1 year performance licence applies to schools and non-fee paying clubs only. Under the terms of this performance licence: a) Within a period of one year from purchase :You may perform the play in one purchasing institution at one venue for an entire production (e.g. a set of three school performances) You may charge an audience a moderate fee in the interests of school/club fund raising or recouping costs. b) You may not sell the CD or make copies to sell, unless you have our specific permission. c) If you wish to make CD's etc. of your performance, they may only be distributed as a normal small scale school venture (e.g. 50 copies sold at a nominal charge for fund raising.) d) You (or parents etc) may distribute tapes, Cd's, videos of a performance as long as this is a normal small scale school venture (e.g. 50 copies sold at a nominal charge for fund raising) e) For all other commercial use or to have a performance licence extended or renewed you MUST contact us first. 10) Cheques are processed by us (Magic Parrot Productions)but credit card and other online payments are handled by a separate secure facility (Worldpay). You are advised to keep a printed copy of all transactions. Queries regarding online payments should be directed to the company concerned, but we need to know too, as we are interested in your satisfaction. Please email or telephone us first if you are not happy with the goods you have received. We will do our best to put it right QUICKLY.

 


Magic Parrot Productions UK
14 Bolton Close,
Chessington,England,KT9 2JG
Tel: Fax:
Net: http://www.dotnet-webhosting.com

Powered By iShopBuilder.co.uk